Having Geeni security cameras around your home is great for keeping things secure.
But, as with any tech, they can run into issues now and then.
One of the most frustrating problems you might face is when your Geeni camera won’t connect to Wi-Fi.
I know, the Geeni app can sometimes be a real pain. But don’t worry, this guide is here to help you sort it out!
After all, how will you get your Geeni camera back online to monitor your home?
If you’re stuck trying to figure out how to reconnect your Geeni camera to Wi-Fi, keep reading.
I’ll help you with solutions that can connect your Geeni camera in minutes!
Weak Wi-Fi Signal and Network Issues
Check your Wi-Fi signal to ensure it’s strong enough for your Geeni camera.
If the signal is weak, your camera might not connect.
So, try moving it closer to your router to improve the connection. Then, start to pair up the camera to the same network!
If too many devices are connected to your network, disconnecting a few might help.
For mesh networks, try turning off all but one node and reconnecting your camera. This could fix network issues and help your camera connect properly.
Try connecting another device to your Wi-Fi network to see if it works. If not, you should contact your ISP for the network issues.
Router Problems
The issue might be with your router settings instead of the camera.
First, check that your router is broadcasting on a 2.4 GHz frequency. Just know that the Geeni camera won’t connect if it’s running on 5 GHz.
So, switch it to 2.4 GHz and try pairing the camera again.
For routers that run on both 2.4 GHz and 5 GHz, make sure to separate the networks to avoid confusion.
Besides, if your router is connected to a hotspot, disconnect it and pair the Geeni camera.
You might even want to do a factory reset on your router to clear up things. After that, follow the manual to set up your Geeni security camera again.
Wrong Wi-Fi and Geeni Settings
Let’s be honest, we all forget things—especially passwords. So, it’s worth taking a moment to verify that you’ve typed in the right password. It’s easy to mix up networks or make a typo. A quick check here could save you from a lot of frustration.
Besides this, double-check your network settings. Make sure your camera is trying to connect to the right Wi-Fi network and that you’re entering the correct password.
Also, if you’ve recently changed your Wi-Fi password, your Geeni cameras that were connected to the old password will be offline. Give it a moment, then try reconnecting your camera to the updated Wi-Fi network.
Update the Geeni App and firmware
Like any other smart app, the Geeni app can act up. If you’re dealing with connection problems, the app itself might be the issue.
First, make sure you’re running the latest version of the Geeni app.
Just head over to the App Store or Google Play, search for the Geeni app, and see if there’s an update available. If there is, hit that update button!
Just know that the updated apps often fix bugs, and glitches and resolve reconnecting issues.
Besides this, be sure to check your camera’s firmware as well. Even an outdated firmware version is never a good thing.
It not only stops your Geeni app from working flawlessly but also interferes with your network connection.
Upgrading your Geeni firmware is simple
Step 1: Launch your Geeni app.
Step 2: Pick your camera from the device list.
Step 3: Tap the “…” dots in the top right corner.
Step 4: Scroll to the bottom and find the “Firmware update” option.
Step 5: Tap it, and the firmware update will begin if one is available.
Try another app
I would also give another smart app a try if my Geeni app has become a nuisance.
I’d suggest trying out the Smart Life app.
Install the Smart Life app and pair your Geeni cameras with it.
As long as you set it up correctly, it should work smoothly!
Don’t stick with just one app if it’s not getting the job done!
Reset Your Geeni Camera
If no solution is working, starting from scratch might be your best bet.
I’d suggest doing a reset on your Geeni camera.
Sure, it’ll erase any saved settings, but think of it as a last-ditch effort when all else fails.
Simple steps to reset your Geeni camera
Step 1: Take your Geeni camera
Step 2: Find the small reset button on the camera’s back
Step 3: Press and hold it down for 10 seconds
Step 4: You’ll hear the beep or a sound prompt
Step 5: And you’re done resetting your Geeni camera
In a nutshell
Here’s a quick rundown of what to try:
1. Turn off your camera and router, then turn them back on after a few minutes.
2. Unplug both your camera and router, wait a few minutes, and then plug them back in.
3. Check that your Wi-Fi signals are strong and stable.
4. Double-check you’re using the correct Wi-Fi password.
5. Make sure your device isn’t connected to a hotspot.
6. Update the Geeni app to the latest version.
7. Try using the Smart Life app instead.
8. Reset your router.
9. Also, reset your Geeni camera.
10. Reach out to Geeni Support for help.