Logitech webcams are some of the best out there, no matter which model you’ve got!
They work great for video calls, streaming, and more.
But there’s one common issue that users of the Logitech C920 often run into—the microphone suddenly stops working.
Even with its built-in dual stereo mics, the sound can sometimes cut out or fail to work altogether.
If you’re dealing with this similar issue, don’t worry!
I’ve got a few troubleshooting steps you can try to get that mic working again.
So you can go live without worrying about sound issues.
Let’s dive into the fixes!
Make Sure Your Logitech Microphone Isn’t Disabled
The first troubleshooting step should be to ensure your microphone is detected and enabled.
Believe it or not, your Logitech webcam’s microphone might be disabled by default.
Usually, this happens when it’s a new device or if you’ve got multiple audio devices connected.
This could be why it’s not picking up any sound in your meetings or recordings. Your system might have turned it off for privacy or compatibility reasons.
To check if that’s the case, here’s a quick rundown:
Open up your Control Panel, then head to System and click on Sound.
If your Logitech mic is connected, it should show up here.
But if you’re seeing a “No input devices found” message or don’t see the mic listed, it might be disabled.
Enable Your Logitech Webcam Microphone
Now if your mic isn’t showing up, it’s time to dig a little deeper.
Go back to Control Panel > Hardware and Sound > Sound.
Then, click on the Recording tab to see all your connected microphones.
Right-click anywhere in this tab and check both “Show Disabled Devices” and “Show Disconnected Devices.”
If your Logitech mic pops up but is greyed out, it’s disabled.
Just right-click and select Enable to activate it.
Now, your Logitech webcam microphone should be good to go for apps like Zoom or Skype.
A quick check like this often resolves things and saves you from thinking your mic is done for good!
Upgrade to the latest driver
The Logitech C920 webcam usually updates its driver automatically.
At times though, especially on older systems like Windows 7, it doesn’t quite go as planned.
On newer versions like Windows 8 and Windows 10, it’s usually smooth sailing.
So if your Logitech webcam’s microphone isn’t working, it could be because of an outdated or missing driver.
It’s important for when your system hasn’t handled the update for you.
No worries, though!
Here’s how you can update the driver yourself to get things working again.
Let’s walk through the steps to make sure your driver is updated!
Update Logitech Webcam Driver on Windows
Step 1: Open Device Manager
Type “Device Manager” into the search bar and select it from the results.
Step 2: Locate Your Webcam
In Device Manager, look for Imaging devices or Cameras and expand the section.
Find your Logitech C920 webcam there.
Step 3: Update the Driver
Right-click on your webcam and choose Update driver.
Select Search automatically for updated driver software to let Windows search for the latest driver online.
If Windows finds an update, it will install it automatically.
Step 4: Restart Your Computer
Once the driver update is complete, restart your PC to make sure all changes are applied.
Step 5: Or, Download from Logitech’s Website (For Windows 7)
If no update is found through Device Manager, go to the Logitech Support Website.
Search for your webcam model, download the latest driver manually, and install it by following the prompts.
Try a Third-Party Software
Let’s say Logitech’s software just isn’t playing nice with your webcam microphone. It happens!
At times, the software doesn’t connect well with certain system settings or permissions. And your mic ends up silent!
In cases like this, testing the mic on different programs can give you some answers.
Try a software like OBS Studio or Zoom, where you can manually add your microphone and check if it’s detected.
You can also try the audio software like Audacity to check if it’s working there.
This way, you can see if the issue lies with the microphone itself. Or if it’s Logitech’s software just being finicky.
If it works in these other apps, you know the mic is solid.
And it’s just the Logitech software being a bit stubborn!
Consider an External Mic for the Fix
If the software checks out but your Logitech C920 mic is still silent, there’s a good chance that mic is faulty.
Assuming the camera works just fine, switching to an external microphone might be your best move.
You might already have one lying around. Or you can go grab one that suits your setup.
This way, you’re not stuck relying on the webcam’s built-in mic.
Plus, external headsets usually give a much crisper sound, which can seriously upgrade your audio quality.